Frequently Asked Questions
Everything you need to know about shopping with Assaf Trading.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply initiate a return through our portal to receive a prepaid shipping label.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by destination, typically ranging from 7-14 business days.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
What payment methods do you accept?
Assaf Trading accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to strict fair labor practices and environmental standards to ensure every piece is ethically produced.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.